1. Information We Collect

Personal Information You Provide

When you interact with our website or request our services, we may collect the following personal information:

Contact Information: Full name, email address, phone number, and property address
Service Request Details: Type of service needed, property type, preferred scheduling, urgency level, and project descriptions
Communication Records: Messages, emails, and any correspondence you send to us through our contact form or directly via email

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

Device Information: Browser type, operating system, screen resolution, and device type
Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns
Network Information: IP address, approximate geographic location, and internet service provider
Cookies and Tracking: Small data files stored on your device to improve your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to your quote requests, schedule assessments, and provide the maintenance services you've requested
Communication: To send you confirmations, updates about your service requests, and respond to your inquiries
Service Improvement: To understand how our website is used and improve our services, user experience, and content
Customer Relationship: To maintain records of our service history with you and provide better future recommendations
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Safety & Security: To protect against spam, fraud, and unauthorized access to our systems

3. How We Share Your Information

We value your trust and are committed to protecting your information. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

Service Partners: With trusted contractors or specialists who assist in completing your requested services, only to the extent necessary to fulfill the work
Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With Your Consent: When you have given us explicit permission to share your information for a specific purpose

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

SSL/TLS encryption for all data transmitted through our website
Secure storage of personal information with restricted access
Regular security assessments and updates to our systems
Employee training on data protection best practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards reasonably possible.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

Essential Cookies: Required for the website to function properly (e.g., form submissions, session management)
Analytics Cookies: Help us understand how visitors interact with our website so we can improve it
Functionality Cookies: Remember your preferences and settings for a more personalized experience

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct any inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to certain legal exceptions
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request your information in a structured, commonly used format

To exercise any of these rights, please contact us at breedo38@yahoo.com.

7. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Active service records: For the duration of our business relationship plus 3 years
Quote requests: Up to 2 years after the last interaction
Communication records: Up to 2 years after the last correspondence
Website analytics data: Up to 26 months

10. Florida-Specific Disclosures

As a business operating in the State of Florida, we comply with applicable Florida privacy laws and regulations. Florida residents may have additional rights under state law. If you have questions about your rights as a Florida resident, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone: (754) 368-1780
Email: breedo38@yahoo.com
Address: 1090 NW 66th Terrace, Margate, FL 33063
Website: Contact Form

Privacy Policy